Migrate Cisco Unified CM to Webex Calling
Vector reads your Unified CM cluster, shows what maps to Webex Calling and what needs a decision, then provisions Webex Calling one group at a time and checks the result.
What Vector moves
Created on Webex Calling from what the collector found on Unified CM.
- Users
- Created with a calling license, location, extension and direct number. Voicemail is switched on for users who had it.
- Locations and local gateway trunks
- Sites become Webex Calling locations, with the trunk to your own gateway where you keep your carrier.
- Phones and workspaces
- Supported phones are added by hardware address and assigned to a person or a shared workspace.
- Hunt groups, call pickup and call park
- Rebuilt with their members and extensions.
- Auto attendants
- Built from the voicemail system's call handlers, with business hours and after-hours transfer.
- Shared and virtual lines
- Including manager and assistant arrangements, single number reach and speed dials.
What needs a decision from you
Vector reports these before you schedule a cutover, so they are found by the project team and not by a user.
- Numbers from a cloud-connected carrier
- These are ordered or ported with the carrier first. Vector gives you the list.
- Analog ports
- Fax machines and other analog devices need an adapter or gateway on the new platform.
- Phones that cannot be converted
- Vector lists them so you can choose a replacement model.
- Hunt groups with escalation tiers
- Webex Calling uses one member list per group, so tiered groups are flagged for review.
How Vector connects
- To the source
- An on-site collector reads Cisco Unified CM and its voicemail system and produces a signed inventory. The collector only reads. Your Unified CM credentials stay on the collector and are not sent to Vector.
- To Webex Calling
- A Webex administrator authorizes Vector for the project. Vector then works through the Webex administration interfaces, using that authorization only.
The steps, in order
After each group, Vector reads every user back from Webex Calling and compares extension, number, license and voicemail with the plan. You can run the whole plan as a rehearsal that writes nothing.
A group can be removed in reverse order: features, then numbers, then accounts. Locations and trunks are left in place.
- 1Discover
- 2Locations
- 3Numbers
- 4Groups
- 5Users and workspaces
- 6Devices
- 7Features
- 8Verify