Voice and collaboration engineering
Tools for the people who run phone systems.
Find why a call failed. Move a phone system to the cloud. Design call flows and the configuration behind them.
Three products. Buy one, or combine them.
Each is a hosted service, sold by itself, for an individual engineer or a whole team.
Workbench
SIP and call troubleshooting
Where did these calls behave differently?
Read traces and captures as call ladders, compare a good call with a bad one, and capture from the device.
See what Workbench doesVector
Phone system migration to cloud calling
What moves, where does it map, and how do we verify it?
Discover the existing system, map it to the new platform, then provision, verify, and roll back in controlled steps.
See what Vector doesStudio
Call flow design and configuration
How should this voice workflow behave?
Design call handling on a canvas, then generate the configuration for each platform that has to carry it.
See what Studio doesWhat a first job looks like
One example for each product. Pick a tab to see the steps.
SIP and call troubleshooting
Two calls. One useful difference.
Compare a successful call with a failed one. Follow the signaling, correlate available media evidence, and capture the configuration context needed to test a specific explanation.
More about Workbench- 1Scope the affected call
- 2Collect the relevant evidence
- 3Compare signaling and media
- 4Review the proposed change
Phone system migration to cloud calling
Start with one migration group
Choose a small group of users, numbers, devices, and calling features. Document the dependencies and acceptance criteria, then verify the target behavior before widening the rollout.
More about Vector- 1Discover the source estate
- 2Review target mappings
- 3Check readiness and scope
- 4Provision, verify, and record
Call flow design and configuration
An announcement line with an observable result
A reserved test number reaches a configured route, plays a selected recording, then disconnects. Use that small workflow to establish signaling, media, and call-record evidence before expanding the scenario.
More about Studio- 1Define the intended treatment
- 2Model and validate the design
- 3Review the generated guidance
- 4Test the actual call path
A plan is useful. Evidence makes it repeatable.
A generated configuration, a simulation, and a real call each answer a different question.
CollabPlane keeps those distinctions visible. Record the environment, the expected result, what actually happened, and what remains untested.
- Describe the intended behavior.
- Test the path that will carry it.
- Keep enough context to reproduce it.
Guides from the field
Troubleshooting guide
Read a SIP trace: where to look first
A short method for reading a SIP trace from a gateway or SBC: find the call, find who ended it, and read the SDP.
Troubleshooting guide
One-way audio on a SIP call: causes and checks
Why a SIP call connects but only one side hears the other, and how to find the cause from the SDP, the packet counters and a capture.
Migration guide
Cisco Unified CM migration inventory: what to export and check
A checklist of what to inventory in Cisco Unified CM before moving to a cloud calling platform, and what each item tells you about the migration.
Design guide
Microsoft Teams Direct Routing: what the SBC has to do
The requirements a session border controller must meet for Microsoft Teams Direct Routing: name, certificate, signaling, media and routing.
Before you choose
Can I purchase just one product?
Yes. Workbench, Vector, and Studio can each be purchased individually. You do not need the full CollabPlane family to use the product that fits your work.
Are the products for individuals or organizations?
Both. An individual engineer can choose a focused tool, and an organization can select products around its workflows. Contact sales to discuss the appropriate licensing and deployment options.
What if I need more than one product?
You can combine products when your work spans design, investigation, and migration. We will review the intended handoffs and deployment requirements with you; a combination does not imply a shared login or automatic data exchange.
Is there a trial, and do I need to install anything?
Workbench includes a 14-day trial; ask sales to start one. All three products are hosted services. The only thing installed on your side is a small on-site collector, where a product needs to reach devices on your network.
How do I get pricing or arrange a demonstration?
Use the contact form or email sales@collabplane.com with the product you are interested in, your environment, and the outcome you need. You can also prepare a pilot brief to make the discussion more specific.
How do I confirm support for my environment?
Share your platforms, versions, and intended workflow. Support is assessed for the relevant product and release, including the access, licensing, and infrastructure required for your deployment.
Start with one environment and one outcome.
Tell us what you run and what you need to fix, move or build. Or write it down first as a pilot brief you can review with your team.